Do’s and Don’ts of Facebook Marketing for Business

While using Facebook to market your business, certain unwritten rules need to be followed to make sure things run smoothly.

It is a well known fact that Facebook can help your business reach a bigger audience. In fact it is the biggest audience. So, how do you go about it? How do you leverage the power of Facebook, in the right way? What are the Do’s and Don’ts of Facebook Marketing? So here we go...

Do’s: There are many things to do, when it comes to marketing your business on Facebook. Below is a list of must-do things.

Have a good thumbnail

A thumbnail or profile picture can be something which identifies you. It can be a photo or your company logo. Make sure it is visible to the user.

Keep your messages consistent with your cover theme and profile picture.

The postings must be in line with the company message. For e.g., if you are a restaurant, you may post anything related to your field like the latest menu items, specials, food, and latest recipes. Your fans do not expect you to post about NBA, Football, Cricket, Science or Politics. Excel in your related area. Also keep your postings in consistence with the colours on your company logo.

Target the right people

You need to know about the audience you are targeting. Use Facebook tools and tailor your posts to the right audience. Your content needs to be tailored according to their age, gender, location and other factors. For e.g., if you are targeting teenage girls for selling cosmetics, use a pink theme colour and not black. Similarly, if you are a restaurant, and targeting the nearby office-goers, use bright red, as red is an appetite stimulator, according to colour psychology.

Time your posts correctly

People are usually more active on Facebook in the latter part of the day or evenings, when they tend to take a break from routine work and unwind. So time your posts from 1PM to 5PM. By timing your posts accurately, you can make sure that they will show up on your fans’ timelines in the first place, and not get ‘buried’ by other posts.

Analyse your own performance

Use Facebook insights and find out which of your posts has done better than the rest. You may accordingly modify your future postings to suit the taste-buds of your fans. Give them more of what they like to see!

Tag people

You may tag people, especially any of your fans who have been actively engaging with you online, liking and sharing as well as commenting on your posts. You may also tag people who have provided services, like catering etc. They will definitely love it and you will definitely get noticed online.

Make your post viral by a paid campaign

The posts which are performing well, as indicated by your FaceBook insights, can further be boosted by means of a paid campaign. This will make it reach a wider audience and become more viral.

Don’ts: Here is a list of what shouldn’t be done in order to avoid Facebook blunders.

Stop bombarding fans’ timelines

Do not post more than 2 or 3 posts a day. If you exceed the number, there are chances that you are bombarding your fan’s timeline with your postings, and this is one of the most common FaceBook blunders. The result is obvious, they will dislike you immediately and you will thus start losing fans one by one. What you need to do, is spend the extra time in creating high quality posts for the future.

Never forget to mix up different kinds of postings

Always make your page interesting to the viewers. Do not just post text or photos always. Be different, and mix it up to make things more unpredictable and interesting to view. Post videos, audio, slideshow presentations, other people’s posts (in your related field), occasional humour, quizzes, puzzles and many more. This leads to more interest, engagement, likes and shares for your postings.

Never give admin rights to everyone in your company

Given that your company consists of different departments or individuals, who may occasionally contribute with social media postings, it is important that you exercise moderation in giving them the rights. Do not give admin rights to everyone, while you may definitely give them the right to make and edit their own postings.

Never Leave the information Blank

Don’t leave your people guessing what your company really is about. It is always good to have a brief description about your company, with a web link for further information.

Don’t be slow to react

When your fans comment, the usually expect a quick response. Whether it may be negative or positive, they usually expect your reply within an hour. Your failure to do so, can lead to resentment and even anger.

Don’t overtly depend on Facebook

Facebook is a social media and you need to build a loyal following. However, getting thousands of people to like your page, doesn’t guarantee 1000 leads. Social media is more about awareness, getting people know about your brand and engaging them. You also need to have other relevant social media accounts like Linked-in, Twitter, Pinterest, Instagram and Quora. You need to check where your audience hangs out and then reach out to them via relevant social media. Apart from that, you undoubtedly need a blog, which connected to your website. A website along with regular blogging is your basic necessity for SEO and the related organic traffic. You can then use social media to reach out to more people. Putting all eggs in one basket, i.e., FaceBook, isn’t such a great idea.

These are the do’s and don’ts of Facebook marketing, that you need to follow in order to make the most of your company page.

The Importance of Content Marketing for any Business

A lot has been said about Content Marketing and how it helps in SEO. So what’s it really about and why do businesses need it?

People have been watching traditional advertisements over the years, and really lost trust in all those self-aggrandising slogans and punch lines.

The world is now changing, and customers are getting more interactive. They want to know everything about their product, how it looks from different angles. They want to interact with the manufacturer to know more about it, read the customer reviews, and buy them only when all their doubts are satisfied.

All this is possible thanks to digital and social media. Traditional media obviously couldn’t get you all this extra interactivity and information. Speaking of social media, this is used to create an awareness of our product. However, everything cannot be crammed onto social media. One obviously cannot write blogs on one’s social media timeline. What can be done, is, links with pictures can be posted, so that the interested ones can click on the link, visit your website and read through your content, whatever it is about. In fact Google is giving preference to content than other SEO technicalities.

What is Content Marketing?

As the word suggests, content is written by businesses to market their products or services. The primary aim of content marketing is to supply valuable and FREE content to attract an audience and build a following. The type of content you create must impart valuable information and may be indirectly related to your product or field. Thus, people will interact with you, trust you and listen to your take on the subject at hand. Last but not the least, chances are, that they will also be curious about your products and services. And want to know more about it.

Your content can then be used to gradually educate the audience about your product so that they can trust what you are offering. Thus, the FREE and valuable content can convert prospects into clients, and clients into repeat buyers.

How is it different from Social Media Marketing?

When you are marketing via Social media, you tend to post various text, images, and videos on Facebook. This means that the source of content is within Facebook itself and being used to achieve your ends.

However, when it comes to a content marketing strategy, your website’s blog is the place where all the action happens. The content will be posted on your blog page. Then, you leverage the power of social media by posting a link to the blog article, infographic, video on Facebook, Twitter, LinkedIn, Google PLUS and other Social Media.

Now that we know what Content marketing is about, why should we go about it, or what are its advantages? So here we go:

It builds trust: People do not perceive traditional advertising as seen on TV and newspapers, as trustworthy content. Gone are the days, when the ‘loudest shouter’ on traditional media won more customers! This is where Content Marketing comes into play. In this case, the users themselves share likeable content with their friends. The message is spread by the most trusted media i.e., via ‘word-of-mouth’.
Gets you conversions: Content marketing can also help in the generation of quality leads. The more you satisfy a need, more the engagement you will generate. You can write exceptional content. Now there is again two types of content and that is:

Un-Gated content: This content is readily available as part of your About and Blog pages. This contains all the information the audience wants to know about your company and your product. This information is FREE and readily available on the website.

Gated content: This can be more specific information related to the subject, written as downloadable PDF. This can be accessed by registering your name and email ID. Depending on the perceived value of the information, you may ask users to give additional details like telephone number, address, occupation among other things. These registered users are your leads. These leads can be converted into customers at the appropriate time.

It builds solid relationships: This is a type of marketing which gives more to the customers instead of asking them to buy products. Customers get a lot in terms of free information and knowledge. The video blogs also provide entertainment as well as the latest trends in the given field. Customers can, in turn, comment on the blog and share with friends if it is interesting. Thus, solid relationships are built with fans, who themselves become your brand ambassadors and propagate your product to friends via social media.

It can be measured for effectiveness: While is it very difficult to measure the effect of traditional advertising, one can definitely see the results in content marketing. The likes, shares and level of engagement of a given blog posting can easily be ascertained. Steps can be taken to mould future content based this particular response.

It does multiple tasks: Unlike traditional media, Content marketing can actually serve as a one-man army i.e., it can handle multiple tasks, generate awareness of the product and spread the word to prospective audiences. Once published, it can also initiate dialogue and thus facilitate interactivity.

Influence people even before they think of buying it: A content marketing strategy begins after a ‘buyer persona identification’, or identification of the target market. In a target market, you may have different personality traits and obviously unique personalities. Once we identify who our market is, we need to find out what they are lacking, and how we can genuinely help them with our product or services. With the help of our content, we can convey this message to the concerned audience and thus develop a rapport, even before they think of buying our product.

Content is well perceived if it comes with a social message: It will establish you not just as a business, but also someone who stands for human values and does their bit for the society and country as a whole. People would love your human values

Thus, we can see how content marketing can be influential, and powerful medium. One can use a solid strategy, convey our message to the intended audience in a subtle and respectful way.

How do you promote your Business with Mobile Internet Marketing?

Mobile internet marketing, which also includes App marketing, can help you drive engagement to your brand, grow your customer database and get more sales.

It is a well-established fact that more than 50% of web visitors browse through mobile devices. In fact, Amazon.com has recently released stats that showed that 60% of the users did their purchasing in the recent holiday season over the mobile. That amounted to around $1 Billion in sales for Target.com.

A strong mobile marketing strategy is a must. According to target.com, it was reported that more than 60% of its traffic from November to December 2015 came through mobile devices.

In order to benefit as a business owner from your mobile internet marketing strategy, here are a few tips for having a mobile friendly website:

1.Have the right set of keywords

Keep the keywords phrases to a minimum of 3 words, don’t go beyond that. Also, make sure that you make use of local terms along with the keywords. That way, you will be more visible in local searches.

2.Provide contact information

If your business has a physical office, then provide the exact address and location details. Make sure that you include a map. This will enable your customer to find you locate you more easily. If you need to register on Google maps, go ahead and do so.

3.Incorporate the offers on-site

Once you have a campaign running, you also need to have offers incorporated onto your mobile site. Along with the offers, also, place an opt-in form for users to register and receive future promotional offers.

4.Be device friendly

Make sure that your mobile website is compatible with all devices. Update your code, in case, a new device comes along, so that users of this new device don’t miss out on any of your offers.

5.Location-based mobile internet marketing strategy

According to stats, shopping takes place within a 15 km radius of a consumer’s residence. Hyper-localized or location-based mobile advertising, uses data analytic tools and IP geo-location technology to influence social data insights and location data. Make sure that you use this new technology to target people based on their ‘current’ geographical location.

SMS Mobile Marketing

There is a myth that SMS mobile marketing is full of rules and regulations and there are a lot of cases pending in the courts where people have these businesses ‘cornered’. The fact is that SMS marketing is like any other channel like social media and email, where certain rules and regulations (classified under “common sense” category) do apply!

A few SMS tips:

Your SMS campaign has two parts (a) keyword and (b) short code
It also includes a call to action
Add incentives as part of your message ($20 off or 50% OFF)
Make sure you have an opt-in message first so that only willing customers will be part of your list.
As your campaign goes along, analyse how it is going. Also, have a consistency about your campaign and don’t stop all of a sudden.
You may thus, send them relevant offers if they are presently very close to your location using hyper-localized SMS mobile marketing.

Using WhatsApp and WeChat

You may also use popular chat applications as part of your marketing campaign

If you are targeting Chinese, then get your advertisement on WeChat
If you are targeting India or Singapore, you need to know that WhatsApp is a very popular means of keeping in touch
You may use such popular Apps as marketing platforms and run some popular contests to encourage people to share these contest pictures across their contacts in their network.

Thus you can have the vast expanse of the mobile world at your disposal, and make the best of it using a proper mobile strategy, and incorporating the above-mentioned tips.

When and where do we reach these mobile users with our ads or online campaigns?

According to stats over 90% of these users have the mobiles with them 24x7. That means they can be reached anytime with our ads and online marketing campaigns.

Customer Service

Most of the online products involve shipping, handling, and door delivery; thus, the consumers need you to be there when they have clarifications or complaints. There is no space for a mobile “dead air”. The services must be managed efficiently and appropriate communication channels must be kept open, all the time!

There are so many innovative ways to do mobile marketing and so much literature written about it, that most people really don’t know where to begin. Here are a few more ideas:

Discovering new ‘mobile habits’

For e.g., taking a “Selfie” is a popular hobby, it can be exploited to serve your business ends. Photo contests can be held, where people click selfies with your products and stand to win goodies.

Selfie Campaign called #KissForPeace

Axe Deodorant capitalised on this selfie craze on Valentine’s day in 2014. Going with their tagline, “Make love, not war”, they asked couples to take selfies of them kissing each other, in order to support their cause for peace. This generated 10,000 tweets on Twitter and 8,000 on Instagram. The company also cross-promoted this contest on other media like TV and even the Billboards in Times Square.

The IKEA way

Ikea has recently come up with a mobile Application (App) , where you can take pictures of your home, and then place the desired furniture (from the 3D IKEA catalogue) in that space and see how it looks. Now this can automatically attract lots of signups and downloads, product awareness as well as sales.

Mobile App marketing - develop an innovative App

You may plan your mobile app marketing strategy along those lines. For E.g., if you modify cars, then you can have a similar application which can do the below tasks.

Users will be able to select their car model from the 3D - library display in the app.
They can choose to colour the car according to their choice
They can add a spoiler, bumper, halogen lights, and other accessories, carpets, seat covers etc, and see how their car looks like thanks to the App’s realistic 3D simulation capability.

Having an ‘app marketing strategy’ results in the below advantages:

You will be visible to your prospective customers all the time.
It is a direct marketing channel, where your services and products can be got at the touch of a button.
You can also be sending updates and offers directly to customers.
More the app gets downloaded, more is your customer database – it is as simple as that!

If all these ideas are confusing and still you don’t know where to start, then look around to find a success story and take-off from that point. Success in the world of internet mobile marketing is just a matter of spotting the opportunity when it comes along and making the most of it before your competitors do.

Social Media Tips for 2016

Social media is the best and cheapest way to advertise your product or services. However it must be done in a subtle way. Here are a few tips to achieve the same.

Social media is becoming increasingly popular across the world. While the number of Facebook users across the world is 1.49 billion, Australia accounts for almost 1% of that number with 14 million users. It also has 2.8 million Twitter and 5 million Instagram users. Social media marketing (SMM) opportunities must therefore not be ignored. Here are a few tips to make the most out of Social Media channels.

Quality of Postings

People are no longer interested in pure business and commercial postings. They like to have something which will be useful. In fact, it's their very motive behind liking your page or channel. Obviously, they do not want their timeline to be bombarded with ad postings. They do not want to be pushed into installing apps or entering sweepstakes contests. Therefore, the more useful content you provide, the wider will be your reach.

Have Specific Goals

Each of your target audience uses specific social media channel. So your content needs to be tailored to suit that particular channel. Some of them may be active on Facebook while some others may be active on twitter. Another set of people will be active on YouTube while others may spend time on Pinterest. Therefore, your content should be tailored to different social media and posted online at the best suitable time.

Simplicity

Keep your postings simple. The language must not be too difficult or technical to understand. Anybody with the basic understanding of English must be able to understand what you just posted.

Have Online Contests

Your social media marketing strategy could also include an online contest, which fits your brand. It could be a Twitter re-tweet contest or a Facebook sweepstakes contest. For e.g. you could ask the contestants to give a caption to the specified photo and win prizes. You can use a hashtag to track the contest entries.

Consistency of Posting Content

You must be consistent with regards to the content postings. It should be interesting to the audience. You may also post others’ content with your comments. That will indicate your understanding of the subject and the fact that you are up-to-date with the latest trends in your respective field. Sharing others’ content will also facilitate an interaction with them. They may re-tweet you in return, and expose you to their respective audience.

Use Accurate Keywords

You must use, accurate keywords or hashtag for your postings. Do not use broad or generic keywords. Narrowing down your audience by using the right keywords may help you target people who are interested in your brand.

Researching Social Media Trends

A research on the current trends will be very useful. A thorough research will help you understand what the people are clicking on. Social media analytics tools can be utilized to gather useful information on the trending popular content. That way, you can also be aware of what interests the audience and plan your postings accordingly.

Current Affairs

One must also be aware of what is going on in the industry as well as the rest of the world. That way, a brand can position itself after acquiring the knowledge of the latest in the industry news as well as the rest of the world.

Time Management on Social Media

Managing your time is very important on social media. Social media optimization (SMO) is nothing but the efficient use of social media to promote your product or brand. When you are spending 5-6 hours a week on social media and related promotions, make sure that it is productive. If the number of brands and their related social media accounts is growing, you may use social media automation tools like Hootsuite, Social Oomph, or IFTTT.

If you are just gotten your website designed by a Website Design Company, then SMO and social media marketing will be the next step. That is how you to promote your website to attract more business. You can leverage the growing popularity of social media to your best advantage.

Email Marketing is Bound to make an Impact on your Businesses

There is a lot of buzz surrounding Social Media and its marketing potential. The email is also an outstanding marketing channel, which is overlooked by small businesses. So, how do we go about our online marketing? Read on!

An email is still a very effective tool and has the potential to singlehandedly take on the task of e marketing a company and its products to the rest of the world. However, it has to follow certain guidelines.

Relevant Subject

Always be sure of your aims and objectives; that is, why you are emailing the person in the first place. Let the subject of your business email give them an idea about the purpose.

Email Promotions - Segmented Targeting

During course of your e marketing, do not email all your subscribers at once. You could segregate your emailing list according to city or state. You may target one segment in the first email blast and another one in the next – according to its relevance.

For example, if you are a popular restaurant chain which is opening its newest outlet in a particular city, you could send an invite to all people from that city. There is no meaning in sending out this particular business email to people residing in other cities, or it will obviously attract un-subscriptions.

Make it look Personal

Do not address your audience, as “Dear All” or “Dear Subscribers”. Call them by their first name; for e.g.“Dear Paul” or “Dear Mary”; it adds a personal touch and helps sustain a healthy professional relationship. This feature of automatically inserting individual names is present in most bulk mailing software; you may use professional software like Mail Chimp, 1And1 Mail,or e-Campaign.

Sending Newsletters

As part of the email marketing strategy, apart from product promotions, you can send out newsletters once or twice month. Subscribers love to see quality content. It can be anything like an informative article related your field or related tips.

Make a Good offer

When you run an email campaign, you need to offer your subscribers something good, like a FREE discount coupon or consultation. For example, if you are a Fitness consultant, you can offer a free consultation. If you are a restaurant, you can offer a 20% discount coupon.

Google Analytics

To check out the effectiveness of your email campaign, you can use Google Analytics to checkout your landing pages, blog and social media to monitor their engagement. You may also keep a watch for un-subscriptions. Analyzing things gives you a better understanding of how to go about your future email campaigns.

Cross Promote Channels

The email you send out to subscribers should also contain a link to promote other channels like Facebook, Twitter and Pinterest.

Avoid Spamming

Take precautions and avoid spamming. If people did not originally subscribe to your emailing list, it is best to leave them alone rather than bombarding their mailbox with spam.

An email marketing strategy, if rightly done, can directly influence a company’s growth and success. For more information on email marketing and affordable web design, contact us.