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The Importance of Reviews for Online Marketing

The Importance of Reviews for Online Marketing

With the advent of e-commerce, people are buying products from the convenience of their homes. However, they are careful about what they buy, thanks to online product reviews

Online reviews are the magic tool which can help a business gain more customers. It also adds more credibility; people will trust your product when you have a lot of positive reviews. In fact, while browsing for mobile apps, online buying or even booking movie tickets, online reviews influence our decision.  Only after reading those reviews, we decide on whether or not we should go ahead with the respective app download, product purchase or movie ticket booking.

Getting Reviews

Getting reviews are very important for any business. You can dedicate a separate page on your website for customer reviews. We can also offer popular bloggers a few free samples of our product, in exchange for a review. Existing customers should not be ignored either. You can also forward them samples of your new product in exchange for their valuable time and effort in reviewing your product. Automated software or an e-commerce review application like Trustpilot can also be incorporated onto the website. That way, visitors will be prompted to leave a review before leaving the site.

Handling Bad Reviews

For every ten good reviews, you may receive at least one bad comment. It is a fact of life, you can’t appease everyone. A negative review must immediately be responded to. If the product is genuinely faulty, then it must be replaced. If there is something wrong with the service you are providing, you might need to sincerely apologize for the inconvenience caused and set things right immediately. In fact, your timely response to a negative review will have a positive impact on the other web visitors who are watching, and will take a note of your prompt customer service. If you are sure that the customer is mistaken and there is no fault from your end, you may convey it politely. If at any point you feel that the customer is being unreasonable and any further communication is pointless – then it is always better to keep silent and stay away, as further communication will aggravate the situation.

Good for SEO

Having good business reviews also helps in search engine optimization. Google always looks for fresh content. Having a review form incorporated into your website provides for the same. People also search for product reviews on Google; thus, reviews are good for online marketing. Having your ‘product name’ PLUS ‘review’ typed in the Google search box will automatically get you a share of that traffic depending on your ranking.

Do Customers really Read Reviews?

According to a recent study, 86% of the customers read online reviews before buying a product. About 80% of them said that their decision is influenced by negative reviews. Most of the positive reviews came on Facebook while the negative reviews came via review websites. One thing customers are skeptical about is websites with ‘All-Positive’ reviews. The common perception is that ‘Nobody is perfect’; therefore, a company having only positive reviews is most certainly faking it.

If your company is not yet online, you may plan to do so, and approach a Webdesign Company to start with. The next step would be, to promote it to attract more customers. Apart from social media promotions, having genuine reviews from loyal customers will definitely give your product the much-needed boost.

Tips For A Higher Google Ranking And SEO Optimisation Of Your Blog Content

The whole purpose behind getting a new website is to make you visible to the online community. You have to keep in mind that there are search engines out there, and that SEO Optimisation is essential for the online visibility your content. Having said that, how do you make sure that your blog ranks high on search engines? Here are the basic steps to follow, so that your site remains a ‘search engine favourite’ and has a top Google ranking.  Size does Matter: Ideal Length for Blog Titles  Make sure that the titles are 55-60 characters long. If they are longer, they will appear ‘cut’ in Google search results. Your title is sometimes the only thing your prospective customer user sees. So make sure it is enticing enough for them to stop, and click on it. While you are at it, make sure that you don’t add ‘click bait’ titles. Click bait titles are usually misleading. So respect your audience, and give them more of what they want. Providing relevant content is also important for seo optimisation. Let your title deliver what it promised, and not just serve as click bait while your content has nothing to do with it. Break it Up Break up your post into sub headings. This will enable the viewers to scan your post and read the section which interests them more. It is also good for seo optimisation. Having sub headings dispersed throughout the post gives the reader a gist of what it’s about, just by skimming through it. Therefore, they can just scan the headings, get an idea as to what the posting is about and take the desired call-to-action (CTA). Value Added Content Let your content provide value to your online readers. That way, they will be enthusiastic about your next blog post and bookmark or subscribe to it. They will not only subscribe, but also share your blog post if it is good. Your audience basically wants solutions to its problems. So, you need to position yourself as an expert in your field and genuinely provide solutions to their most common problems. When your blog gets a lot of engagement, it also helps seo optimisation. seo-opti Stay Relevant with Keywords Keywords are seriously not what they once used to be, thanks to the regular changes in Google’s rules that govern SEO Optimisation. Stuffing keywords doesn’t do you any good. You content is what actually matters. Great content gives you results in the long run. You will definitely see ‘Terminator-like’ Google SEO algorithms come in future and destroy websites not adhering to Google Best Practices. Having said that, you still need to use keywords in the title and text; that’s the only way you can stay relevant to your niche and people will be able to search for you in the first place. Just make sure that these keywords are not over used or alter the meaning. Add Visuals Everyone is aware of the fact, that a picture is worth more than a 1000 words. Some people do not read the whole blog, they just skim through it. By having a picture with a description or perhaps an info-graphic, you can attract a lot more attention to your blog. Rather than having continuous and non ending paragraphs with no visual whatsoever, it is good to add relevant pictures in between to sustain visitors’ interest. No matter how interesting your blog may be, people will still not look at it, unless it contains at least one relevant image. Following the above factors can ensure that you get a lot of traffic and achieve a good Google ranking via SEO Optimisation. Do you have any SEO tips which we may have missed out? Do let us know in the comments below.